The FAQ’s below may reference a product and service that is not available during our soft open period. Please do not hesitate to contact us if you have any questions. You can call us at 214-739-2424 or by email at firstname.lastname@example.org
An IFE is an international charter issued by the Commonwealth of Puerto Rico. It allows IFEB to do
business almost anywhere in the world. IFEs are licensed and regulated by the Office of the
Commissioner of Financial Institutions “OCIF” pursuant to Act No. 273 and receive certain tax incentives
for operating in Puerto Rico.
We have the capability to provide a broad range of loans. Please contact us for more information at email@example.com.
Yes. While we are not FDIC insured, our regulators apply FDIC standards and we are required to comply with all
US banking regulations including adequate capital and liquidity ratios. Our historical capital and liquidity ratios
have well exceeded the minimums required by these standards.
Our mobile application supports iOS and Android. You can download the IFEB Mobile in the App Store and Google Play.
The bank is in the palm of your hand. You can do all your banking with your phone. You can download the IFEB Mobile App in App Store and Google Play.
Our telephone banking services can support the majority of your banking needs. Each of our customer representatives are trained and empowered to meet your banking needs.
No, the functionality is the same across all devices. Pages may look slightly different as it adjusts to fit the size of the screen.
This is a personal device that you control and can keep safe. This means your personal phone, laptop, computer, etc. All other devices are considered not as secure.
Contact us directly to initiate a domestic wire transfer from your account.
Contact us directly to initiate an international wire transfer from your account to any other country.
Yes, IFEB can support currency exchange in transactions. Please contact us for more details.
Call this number immediately: 1-833-623-6021. This number goes directly to IFEB’s credit card support center. We will freeze your lost card and help you with a replacement card.